Refund policy

At AVENZO, we want you to be happy with your purchase. If you're not satisfied, here's how returns and refunds work:

Eligibility

• Items must be returned within 7 days of delivery.
• Products must be unused, in original packaging, and in the same condition you received them.
• Certain items (e.g. intimate/hygiene products, opened electronics) may not be eligible for return due to hygiene or safety reasons.

How to Request a Return Email us at nestcrypto1009@gmail.com with your order number and reason for return. We'll respond with instructions within 2 business days.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5-7 business days.

Damaged or Incorrect Items If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a replacement or full refund at no extra cost to you.

Shipping Costs Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.